BrightOrder Inc

Building
Better Solutions

Simplify fleet management and maintenance with our EMDECS all-in-one software solution.

Building Better Operations

Create a Better Life at Work for You and Your Team.

EMDECS is BrightOrder's flagship fleet maintenance and management software. We've carefully designed and built it off of 25+ years in the industry, working on the ground floor with technicians, managers, operators and more to truly understand the real needs of those using our system.

EMDECS comes with a variety of modules to meet the needs of every area of your business and runs off any device connected to the internet for ease of access.

Who does BrightOrder serve?

We strive to help serve anyone and everyone who touches fleet management and maintenance operations. From standard transport trucks to specialty heavy-duty vehicles BrightOrder can offer personalized solutions to help better your operation.

Our solutions are designed with and for fleet maintenance managers, technicians, inventory/parts managers, drivers, back office personnel, and more.

How can I see your solutions?

Our team is happy to setup a free, personalized demo to show off the parts of our system that speak specifically to your immediate needs.

Fill out our quick Request Demo form and one of our team members will contact you as quickly as possible.

How do our solutions work?

It's important to us that you can use EMDECS whenever and wherever you need it.

Our flagship software, EMDECS is a internet and cloud based software that is accessible via any browser or on a mobile device via our app.

This means you don't have to buy any proprietary hardware and can access it from anywhere with an internet connection.

Digitize

Let us help you move to a paperless operation while keeping all relevant information available to those who need it, whenever they need, it from wherever they need it. Experience the convenience of going paperless.

Centralize

Make sure everything and everyone are in sync, in one centralized system. No matter if you're a small family run team or running multiple locations, we'll scale to your needs and keep everything in one place.

Simplify

Streamline and simplify workflows for everyone in your operation. Give technicians, managers, drivers and everyone else on your team a dedicated portal to see exactly what's relevant to them.

What We Offer

We want to provide better solutions for everyone and every area of your operations without over-complicating anything. Here’s a high-level overview of how we can make that happen.

Complete ROs

Track everything related to ROs in real-time & access unit history with a few clicks.

Inventory Management

Automate order lists, keep stock organized, manage multiple locations.

Real-Time Tracking

Monitor everything in real-time from our Service Board to ensure minimum downtime.

Dedicated Portals

Portals for technicians, managers, drivers, customers, and more.

Integration Capabilities

McLeod, telematics, and accounting integrations are just the tip of the iceberg.

Reporting & Analysis

Schedule and automate reports for everything from tech hours to accounting.

Industries

Who We Serve

BrightOrder solutions are made for a variety of types of heavy-duty vehicles and fleets. While a majority of our clients manage repair shops or handle fleet operations we have a strong history and capability of adapting our solutions to the specific needs of your industry.

Repair Shops

A robust system made for technicians, managers, accounting, inventory and more.

Fleet Operators

Simplify fleet management whether it's a handful of vehicles or thousands. We scale with you.

EVR

A system that matches the specific, detail-oriented needs of our dedicated first responders.

Specialty Vehicles

From construction to waste management and more, we can customize to your specific needs.

Bring your team together

Portals & Modules

Everything you Need

This is not another ‘off the shelf’ solution. Take advantage of just our core portals or modules, or expand our solution to meet every area of your business

Dedicated Technician Portal
Service Board for Managers
Inventory Management
Customer Portal
Driver Portal
Accounting
Telematics
PM Scheduling & Warranty Campaigns

Take a look for yourself!

Reviews

Testimonials

"The EMDECS team have been a breath of fresh air to work with, they fully understand all the individual requirements of the industry and have brought it all together on one system, which works for the Operator, the Repairer, and the Customers.

We have previously other systems which we found it to be focused on the fleet operator and not the repairer. RMB have worked together with EMDECS to create the ‘’EMDECS maintenance exchange platform’’ which revolutionaries the job authorisation / job management and PO process.

EMDECS allows the repairer to fully control all aspects of their business. Monitoring and reporting."

"As a Transport Manager at Frank Roberts & sons, we have been operating with the BrightOrder fleet maintenance control system since 2016.

I would just like to mention that I have always received good support, however, the recent UK base contacts – Jason & James - have been a great addition. The backup support I receive from these guys, when needed, is very prompt, effective and comfortable.

Legal compliance is a key motivation for me. The BrightOrder system and team allows good control and transparency of our fleet and maintenance operations, ensuring our vehicles are in good roadworthy condition, whilst keeping our drivers and public in a safe place. It's simple to use which is a bonus when I don't have time to be digging around for information."

"EMDECS is a great system with great functionality and the team was great. You guys are really easy to talk to and very accommodating in coming up with solutions to our problems in the business."

We here in the Service Department at Schwend recently made the conversion from traditional service record keeping over to the EMDECS program. After some time using it now, we wanted to let you know about our experience.

The conversion to a paperless system has been very smooth and convenient, while also helping to reduce paper use/cost. The technicians especially like the option to see each unit’s service history at their fingertips instead of having to rifle through stacks of folders, etc. It is also much more convenient to type information than having to keep pens and pencils on them- a difficult task when climbing on, in, and under diesel trucks and trailers all day.

The EMDECS system has streamlined record keeping, already helping to keep track of tires and past due maintenance. The system is very user-friendly with the color-coded Service Board and easily navigated interface. The fact that EMDECS also has a setup to automatically email our drivers for preventative maintenance, invoicing and receipts has been a great time saver as well, keeping everyone “in the loop” and our drivers able to keep running as scheduled and servicing our customers. Success in the trucking industry is dependent on keeping our trucks on the road, the loads on their backs, and our customers happy and your product has helped us to do just that!