PRIVACY POLICY

PRIVACY POLICY

BrightOrder Inc. (“BrightOrder”) respects the privacy of anyone who uses our website ( www.brightorder.com). We gather important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection. BrightOrder Inc. provides its service to you subject to the  BrightOrder Inc. Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. By accessing this website, using BrightOrder Inc.’s services (“Services”) or purchasing its products, you consent to our practices relating to information collection and use as contained in this Privacy Policy. We reserve the right to change this Privacy Policy at any time. If we change this Privacy Policy, we will provide notification of the change at least thirty (30) days before the change takes effect and will include directions for how you can respond to the change.

Collected Information

We require users who register to use BrightOrder online application(s) to provide us with contact information. Depending on the services chosen, we will ask you for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked. BrightOrder Inc. does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

BrightOrder Inc. uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospective customers to further discuss their interest in our company, the Services we provide and ways we can improve our Services, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@brightorder.com. All financial and billing information that we collect through a BrightOrder Inc. website and the Services is used solely to bill for the Services. BrightOrder Inc. does not use this billing information for marketing or promotional purposes. Except as we explicitly stated at the time we request information, or as provided for in the BrightOrder Inc. Terms of Service, we do not disclose to any third party the information provided.

BrightOrder Inc. has referral relationships with third-party companies and individuals (“Referral Partners”) who refer their customers to BrightOrder Inc. Customers who become paying users of a BrightOrder Inc. online application through a Referral Partner are considered customers of both BrightOrder Inc. and the Referral Partner. BrightOrder Inc. and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows BrightOrder Inc. and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated billing services to the shared customer. Shared contact and account, financial and billing information is governed by the BrightOrder Inc. Terms of Service. BrightOrder Inc. does not share your business data with Referral Partners.

BrightOrder Inc. has integration relationships with third-party companies and individuals. These relationships extend the functionality of the Services and the Integration Partner application or service by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay BrightOrder Inc. for use of the Services and use this Integrated Service are considered customers of both BrightOrder Inc. and the Integration Partner. BrightOrder Inc. and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows BrightOrder Inc. and the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the BrightOrder Inc.

Terms of Service

Other third parties, such as content providers, may provide information on a BrightOrder Inc. website, but they are not permitted to collect any information, nor does BrightOrder Inc. share any personally identifiable user information with these parties. BrightOrder Inc. customers use BrightOrder Inc. online applications to host data and information. BrightOrder Inc. will not review, share, distribute, print, or reference any such data except as provided in the BrightOrder Inc. Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords. BrightOrder Inc. may also collect certain information from visitors to a BrightOrder Inc. Website and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the BrightOrder Inc. Website and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Third Party Sites

The BrightOrder Inc. website and online applications contain links to other websites. BrightOrder Inc. is not responsible for the privacy practices or the content of these other websites. Customers and visitors must check the policy statement of these others websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Security

BrightOrder Inc. has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under BrightOrder Inc.’s control. When the Services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. BrightOrder Inc. also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, BrightOrder Inc. requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Opt-Out Policy

BrightOrder Inc. offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@brightorder.com.

Correcting and Updating Your Information

To update or change registration information, to update billing information, or to discontinue the Services, log on to the Services at a BrightOrder Inc. Website, e-mail support@brightorder.com or call 1-888-205-8817.

Additional Information Questions regarding this Privacy Policy or the security practices of the Services should be directed to BrightOrder Inc.’s Security Administrator by e-mailing support@brightorder.com.

 

Our operations span the globe including clients and partners throughout North America, UK, Europe, Australia, and Asia. We have offices in Canada, the United States, UK, Europe and Asia.

6450 Kitimat Road Mississauga, ON L5N 2B8 Canada

1 (888) 205-8817

1 (905) 501-0911