Most people don’t like change. This statement rings especially true when it comes to companies implementing new technology and struggling with getting their employees onboard
For organizing service bay activity, we’ve designed the EDEMCS Service Board. This is like the arrivals and departures board you’re familiar with at airports. There’s
With rising interest rates, stock markets turning bearish, and inflation at its highest in 40 years with Canada at 7.7% and the US at 8.6%,
Welcome to EMDECS, the only truly cloud-based fleet maintenance and management platform for heavy-duty repair garages. EMDECS is designed to improve the productivity of technicians,
Of all the technology innovations to hit the market in the last few decades, one of the most transformational technologies in recent memory has been
The transportation industry has seen exponential growth over the last decade, and much of this growth can be credited to the introduction and application of
Clear communication between your shop and your customers is always going to be a top priority, but shouldn’t be a top-time consumer. With the new
Hello and welcome to the new BrightOrder blog! This is the first of several articles that will be posted to help your growing business navigate
We were happy to announce an entirely new Tire Module to the EMDECS system. We’ve added a few more features to make it more robust
EMDECS is continuing to expand its accounts export capabilities with the addition of the Microsoft Dynamics Great Plains Accounting Interface. With your vital operational platform
They say time is money and money doesn’t grow on trees. Paper comes from trees, but paper also costs money…wait… So if you can save
When units show up at your shop for repair, turnaround time is everything. It doesn’t matter if it’s scheduled for preventative maintenance or an unexpected
A stunt performer always plans ahead. Many years in the stunt industry has taught them that the most important thing is to be prepared –
Tires are one of the biggest expenses that heavy duty vehicle owners and maintenance operators have to manage on a regular basis. Introducing the EMDECS
Don’t you hate it when you’re on the phone and you get put on hold for 15 minutes, when all you need is a quick
Information travels fast. But a technician walking from the floor to the office would take nearly a minute to do so. We often don’t consider
Doctors have atrocious handwriting but somehow the pharmacist always seems to know what was written. Unfortunately, you’re not a pharmacist. Well, probably. And your technician,
Once upon a time, there was a hard working general manager named Gordy Locks. One day he went around to do site visits of his
It’s coming for you… Constantly adapting… constantly advancing.. And no matter where you run.. Where you hide.. IT WILL BE THERE AND IT WILL FIND
We’ve all experienced the “Of course as soon as I organized this I can’t find what I need.” Or the “but I swear I just
Long lists or clear-cut icons? Cumbersome catalogs or simple symbols? Endless Excel Sheet Referencing or Illustrative Iconography? It’s the Little Things! EMDECS makes finding VMRS
Welcome to a quick overview of the EMDECS February 2022 update! Let’s start off with a few quick changes. While I know that our EMDECS
https://youtu.be/kHq5WPi0d4Y Welcome to an overview of some of the new features and improvements you can expect to see in the EMDECS October 2021 update. We’re
Recalls on heavy trucks can be costly for truck owners. Fleets must deal with downtime and usually require an employee to drive the tractor to
The Federal Motor Carrier Safety Administration (FMCSA) collects data on commercial motor vehicles (CMV)s operating under a US interstate Department of Transportation (DOT) number in
When you look at an ad for a dispatcher wanted, you get all the usual required qualities and background, including education and experience, ability to
Whether the general public knows it or not, we all rely on the trucking industry and all of its workers to bring us everything we
As a truck or fleet owner you well know the cost of unscheduled downtime from a breakdown. It involves costly on route repairs and/or tow
Every day we hear more and more talk about electric vehicles, especially in news reports and ads. Electricity powered cars and light trucks are already
Should We or Shouldn’t We? Fleet maintenance and repair shops and independent shops at some point will consider tech specialization as a means of increasing
Story Time A former shop tech we spoke with related his foray into the world of truck repairs and maintenance. “As a kid I was
June 12, 2021 marked the official deadline for Canadian federally regulated trucks to comply with the electronic logging device (ELD) mandate. The mandate requires the
This year America will celebrate truck driver appreciation week September 12 to 18, 2021. In the US some 3.5 million truck drivers are made up
https://youtu.be/POGB_BXZO2M With Time Saving Quarter 3 Updates As a busy truck repair manager, how many wasted moments – or hours – have you spent checking
We’ve spoken about this topic before but we want you to know that a lack of professionalism displayed by many truck drivers is not something
If your fleet is experiencing frequent breakdowns on trips away from the home terminal it may be a sign of infrequent or inaccurate daily pre-trip
Trucking, like many other functions, have been undergoing tremendous technological changes in recent times. From the electronic logging device to onboard computer systems, autonomous trucks
https://youtu.be/POGB_BXZO2M Welcome to a quick run down of just some of the new features and improvements you can expect to see in the EMDECS Q3
Artificial Intelligence (AI) is the science of teaching computers to think like humans but faster and without bad habits. It is presently employed in autonomous
Ever find your shop in a time with little or no business? We all have them from time to time. It could be a downturn
No matter what make of truck you drive, no matter which brand of components it has it is subject to breakdowns at any given time
Simplified Technician Time Logs This update eliminates the need to enter tech start and end times on a job. Simply enter tech’s total hours and
More EMDECS Updates If you’re using the EMDECS shop management system and your fleet employs Owner Operators, or if you perform repairs on outside Owner
EMDECS is the flagship fleet maintenance shop management system of BrightOrder Inc., the first software shop management system to be utilized via the internet in
There are numerous factors that play a role in causing truck crashes. For instance, driver distraction, driver fatigue, boredom, following too close, driver under the
Shop technicians want to do their jobs well. They all want to be good at their jobs, young or old. If you manage a medium
Automatic Slack Adjusters (ASA)s represent an advancement in truck brake technology. In the days before ASAs manual slack adjusters required daily inspection and manual adjustment
Safe, Productive and Infrastructure-Friendly (SPIF) is a grouping of regulations designed to minimize heavy truck damage to Ontario roads and highways to extend road life
In Canada and the United States trucking associations are spreading awareness of the need for safe parking for large trucks. This may not be seen
If you are new to hauling freight and are considering handling steel coils on a flatbed trailer, at first it may feel a lot like
When trucks began hauling road freight, truck stops followed, springing up all across North America. The early years saw mom and pop shops offering fuel
Cross Border Trucking Issues Many Canadian based fleets cross the border with the United States to pick up or deliver goods. Many US based fleets
https://youtu.be/jZyIFyo3NeQ Welcome to a quick run down of just some of the new features you can expect to see with our Q2 EMDECS update. Let’s
The Commercial Vehicle Safety Alliance (CVSA) inspection blitz will occur in early May and the best way to pass inspection is through proactive vehicle maintenance
Heavy duty electric trucks are already being tested on North American highways. Numerous original equipment manufacturers (OEMs) are building medium and heavy duty battery electric
Not everyone who has a job wants to be good at it. That is an unfortunate truth. But good heavy truck repair technicians want to
Garbage trucks must endure harsh starts and stops all day long every day. If they’re not picking up, you’re not making money. They need a
Firetrucks and Rocket Science Servicing and repairing emergency vehicles is almost like rocket science. Firetrucks have so many complex and sophisticated systems onboard that utilize
The greatest daily cost of operating a fleet is buying fuel. Numerous fleet fuel cards offer discounts off retail prices on diesel purchases at specified
Last September the US Federal Motor Carrier Safety Administration (FMCSA) issued some changes to Hours of Service regulations for property carrying drivers. Those changes were
Truck driver turnover continues to plague the industry. It’s as bad for large fleets as it has been for decades. It seems to have fostered
As of June 12, 2021 all federally regulated trucks in Canada are required to be using electronic logging devices (ELDs) that are third-party certified as
At BrightOrder Inc. we designed and created EMDECS, our cloud based Software as a Service (SaaS) solution for heavy vehicle maintenance and repair shops. And
Tips for Retaining Good Shop Technicians Good Technicians always want to do their best work. When it comes right down to it, they are your
Make Inventory Issues a Thing of the Past If you’re a maintenance shop manager struggling with lost productivity because of inventory issues, it’s time for
Aerodynamics for tractor trailers is all about reducing drag caused by air flow around the vehicle. And the reason for that drag reduction is to
Are You Still Hand Writing Shop Repair Orders? Writing RO’s by hand is like being caught in a traffic circle at rush hour unable to