Considering a Fleet Maintenance Management Software for Your Truck Fleet?
Stop losing money, optimize your operations, reduce downtime, and enhance your fleet efficiency with BrightOrder Telematics.
Schwend, Inc., a trusted name in agricultural transportation for over 43 years, faced many common challenges of traditional paper-based fleet management—lack of visibility, inefficient tracking, and time-consuming administrative work.
Based in the southeastern United States, Schwend specializes in hauling dry bulk goods and operates an in-house maintenance shop with a small team of technicians to service both their own vehicles and external clients.
To overcome these obstacles, Schwend partnered with EMDECS for a fully integrated digital solution, highlighting the positive impact of EMDECS on their efficiency and cost savings.
Prior to EMDECS, Schwend’s fleet operations relied heavily on manual processes, causing delays in data entry and maintenance visibility.
Tammy Wells, overseeing financial operations at Schwend, recalls, “We came from a system that was largely paper-based. EMDECS allows us better visibility into the accounting, because before we were waiting for someone to input something 2-3 months later.”
The move to EMDECS enabled Schwend to digitize their workflow, providing real-time visibility and comprehensive reporting across labor tracking, parts usage, and technician hours. This seamless transition eliminated guesswork and allowed Schwend to track every job and cost accurately, creating a more streamlined financial process.
With EMDECS, Schwend experienced a game-changing level of transparency.
As Tammy explains, “We might have had 20 jobs done, but we had no system visibility to know what we had accomplished or hadn’t billed anyone for.” Now, Schwend can capture and act on that data in real-time, ensuring they never miss out on a single job or opportunity to bill correctly.
Stop losing money, optimize your operations, reduce downtime, and enhance your fleet efficiency with BrightOrder Telematics.
Switching to EMDECS didn’t just solve financial tracking issues, it also freed up valuable time for Schwend’s team.
According to Tammy, “We’re probably saving about 30 hours per week. Before, we didn’t know what we were missing. Now we can see what’s missing and chase it down, instead of the other way around.”
The time saved on administrative tasks means that Schwend’s staff can now focus on more strategic activities, such as analyzing maintenance trends and optimizing operations. The ease of adoption also stood out for Schwend’s team.
New technicians quickly adapted to the system, with one technician mastering EMDECS within just three days. This rapid learning curve speaks to the platform’s user-friendly design and accessibility for all skill levels.
With EMDECS, Schwend now has the tools to examine their maintenance operations more thoroughly and identify areas for improvement.
Jeff Schwend, President of Schwend Inc., notes, “EMDECS helped us laser-focus on areas that we can improve in our maintenance operations. Being able to see where our costs are going, which was much more challenging with pen and paper, has been our biggest benefit.”
Schwend can now easily track maintenance activities, manage inventory, and gain insights into cost patterns.
This level of control enables them to make informed decisions that optimize their operations and ultimately improve their bottom line.
The ability to integrate EMDECS with their existing financial software ensures seamless data flow across their business, making it easier to manage all aspects of their fleet efficiently.
