Date posted
September 22, 2020
Valid through
January 31, 2021
Position title
CUSTOMER SUPPORT SPECIALIST
Job Location
6450 Kitimat Rd, Mississauga, Ontario, L5N2B8, Canada
Description

Are you looking for a company you can grow in? Do you enjoy forming relationships with customers and coworkers alike? Is customer service one of your passions? Then we’d love to speak to you!

Responsibilities

What Will You Do?

  • Provide an above average customer experience
  • Maintain a positive and empathetic attitude with customers at all times
  • Ensure accurate entry of information into the CRM
  • Collaborate with team to ensure department metrics are achieved
  • Address customer issues without delay and never leave things unresolved
  • Use creative problem solving to suggest unique solutions
  • Continually increase knowledge about products and services to grow within your role
Qualifications

HOW YOU WILL SUCCEED:

  • You have some customer service experience
  • Problem solving is one of your strengths
  • You’re able to thrive under pressure and in stressful environments
  • Positive and friendly are words you use to describe yourself
  • You’re ambitious and want to grow within a company
  • Learning new technology doesn’t scare you
  • You are able to communicate in English effectively
  • You have a flexible schedule and are available to work some weekends and evenings
Job Benefits
  • Above Average Compensation
  • Benefits: Health, Dental, Vision
  • Casual Dress Environment
  • Company Social Events
  • Performance Recognition
Contacts

If you are pumped about this position and are confident you are the A-player we are looking for, it’s time to show us! To streamline the virtual interview process, please submit your resume and a video answering these questions:

  • What interests you most about this position?
  • What are you passionate about?
  • What keeps you motivated in a job?

 

Please submit both resume and video to recruiting@brightorder.com

Employment Type
Full-time
Beginning of employment
TBD
Industry
Software
PDF Export
Close modal window

Position: CUSTOMER SUPPORT SPECIALIST

While we thank all that have applied, only those selected for an interview will be contacted.