Empowering Heavy Truck Repair Shops for Over Two Decades

At BrightOrder Inc. we designed and created EMDECS, our cloud based Software as a Service (SaaS) solution for heavy vehicle maintenance and repair shops. And we continuously work to update EMDECS as technology changes and advances.

EMDECS is a comprehensive shop maintenance and repair management system built to streamline the work of managers and technicians while increasing shop productivity.

Changing Times

2021 is a year of change. It is a time for examination of how you and your shops work, and to look at new ideas for growing your business. It’s time to embrace technology and get over any fear of the unknown.

New technicians are computer savvy. They are leading the charge for change and they actually love technology because it makes their lives much easier.

To survive in business your shop must be competitive. It must get lean by updating old processes like hand writing repair orders, walking them to techs to assign work, writing and sending purchase orders, recording tech time by hand, and writing invoices.

EMDECS takes all that grunt work and frees you up for what you’re really in the shop for: managing and growing the business. And doing it with the ease of a few clicks.

Our Markets

Our software clients span the globe. In North America our clients include:

  • Fleets
  • Independent Repair Shops
  • Trucking and Intermodal
  • Emergency Vehicle Repair
  • Government
  • School Bus Repair and Maintenance
  • Military
  • Off road such as Construction and Mining
  • Waste, Recycle and Landfills
  • Utilities and Infrastructure
  • Original Equipment Manufacturers
  • Dealers
  • Mobile Technicians
  • Ready Mix and Tankers

If your shop doesn’t fit into any of the above, contact us. We’ll work on a solution for your industry.

Technology is a moving target; it’s ever changing and EMDECS keeps you up with the changes by constantly updating to stay current. Our cloud based management system is on the leading edge of technology for your shops.

Improving Maintenance Practices

It will streamline repairs and improve maintenance by giving you all vehicle records and schedules at your fingertips. And that will favorably affect your bottom line and help to cement customer and driver relationships as they see more uptime. How so? Because they’ll be back on the road quickly, efficiently and correctly with fewer comebacks. You will be their hero.

Better maintenance practices mean fewer costly roadside breakdowns. Of course, trucks and trailers are mechanical and the reality is that parts will fail. But being proactive in maintenance makes failures less likely and that translates to lower costs for truck owners.

Easy to Use

Training is a breeze with EMDECS. The system includes embedded videos that will have your techs up and running in 30 minutes or less. The video lessons explain with visuals all the procedures that can be performed with the system like opening RO’s and assigning work to techs without leaving your desk.

At BrightOrder, we know that once you’re using the EMDECS system you’ll wonder how you ever managed without it. And you’ll never go back to the old way of processing and storing all that paperwork. We’re confident you’ll embrace the technology.

To Your Health

In the midst of a screaming pandemic, drivers and truck owners will appreciate that you’ll use this no-touch, no-contact method of service, just like carriers, shippers and receivers are now doing. You’ll even be able to email the invoice to the customer in 15 minutes or less.

It’s time to rid your shop of the old ways of doing things. We have the technology to do that for you. EMDECS will revolutionize your shop and simplify your life. We’ve seen it happen time and time again. And best of all, it’s affordable. Contact us today for a demo.

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