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EMDECS was developed through close collaboration with fleet technicians, owner-operators, and staff working in fleet maintenance.
This hands-on approach allowed us to create a comprehensive solution that addresses the multifaceted challenges of managing a fleet
Today, we’ll show you how EMDECS has made a significant impact on one of our valued members, Schwend Inc., a well-established agricultural transport company, and how we evolved their system from paper-based processes to a fully integrated digital solution, for simple, effective, and successful fleet maintenance.
Schwend, Inc. is a well-established transportation company that has been operating for over 43 years, specializing in hauling agricultural products across state lines.
Based in the southeastern United States, Schwend is a dry bulk trucking company licensed to operate throughout the continental US, with a focus on transporting dry bulk agricultural goods.
The company prides itself on being “large enough to keep you moving, small enough to care,” offering a range of services including pneumatic transport for food, feed, and industrial dry bulk materials.
With a strong customer base in the Southeast, Midwest, and local markets, Schwend has built a reputation as a quality-driven organization that provides various driver opportunities and logistics services to meet the specific needs of its customers.
Before integrating EMDECS into their operations, Schwend faced significant challenges typical of paper-based systems—lack of real-time data, inefficient maintenance tracking, and cumbersome administrative processes.
The transition to EMDECS marked a pivotal moment in their journey towards digital transformation.
Tammy Wells, overseeing financial operations at Schwend, reflects on their journey from traditional pen-and-paper methods to embracing EMDECS:
“We came from a system that was largely paper-based, [EMDECS] allows us better visibility into the accounting, because before we were waiting for someone to input something 2-3 months later”
EMDECS significantly improves cost management for fleet operations by digitizing workflows and providing real-time visibility.
Tammy shares,
“Techs were writing everything down on paper, and then somebody was having to go in and enter them after the fact, so we might have had 20 jobs done, but we had no system visibility that we had those 20 jobs done, that we hadn’t billed anybody for.”
This is a common pain point for fleet management, where you have too many things to manage.
EMDECS generates comprehensive reports on labor tracking, parts usage, and technician hours, and more and can integrate with existing financial software.
This creates a seamless data flow across different aspects of the business, facilitating accurate cost tracking, efficient parts management, and data-driven decision-making.
Importantly, we’ll facilitate your data transfer, maintaining complete and accurate records throughout the entire process. This holistic approach optimizes processes and improves the bottom line for fleet operations.
The transition to EMDECS didn’t just streamline financial processes; it also optimized day-to-day operations at Schwend. According to Tammy,
“We’re probably saving about 30 hours per week. Before we didn’t know what we were missing, now we can see what we’re missing and chase that down, instead of the other way.”
We pride ourselves on our easy-to-use, no-fuss interface, making EMDECS simple for everyone to navigate. One of the remarkable aspects of EMDECS for Schwend was its ease of adoption.
New technicians quickly grasped the system’s functionalities within days. As Mark, one of Schwend’s technicians, recalls, “The last technician we brought on, within 3 days he basically knew how to navigate the system.”
In addition to our user-friendly design, we offer tutorials, a comprehensive knowledge base, and North American customer service for any additional support you might need.
The impact of EMDECS extended beyond administrative efficiencies to enhancing maintenance operations. Jason Schwend, President of Schwend notes, “EMDECS helped us laser-focus on areas that we can do better in our maintenance operations. Being able to see where our costs are going, which was much more challenging with pen and paper, has been our biggest benefit”
We’re proud to have helped Schwend Inc. streamline their fleet maintenance management, contributing to their continued success in the agricultural transport industry.
By implementing EMDECS, Schwend has been able to overcome the challenges of paper-based systems and gain real-time visibility into their operations.
Simplifying fleet maintenance management is our passion at BrightOrder. We believe that efficient, digital solutions like EMDECS can transform how businesses operate, leading to improved productivity, cost management, and overall performance.
If you’re interested in experiencing similar benefits for your fleet operations, we invite you to see for yourself.
Book a free demo of EMDECS and discover how we can tailor our solution to meet your specific needs.
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