What Is Telematics? The Fleet Manager’s Ultimate Tool

Posted by



What is telematics? In essence, it’s a smart fusion of telecommunications with informatics, enabling real-time monitoring and data transmission for vehicles anywhere.

This technology plays a pivotal role in how fleets are managed today, from tracking their location to improving driver safety.

Let’s delve into what telematics is, its capabilities, and how it’s transforming the way we manage vehicles.

Table of Contents

Defining Telematics:

A Fusion of Technologies

Born out of the French word ‘télématique’ in the late 1970s, telematics foresaw the societal impact of merging telecommunications with computer science.

This fusion created a set of technologies to enhance the operation and experience of vehicles and remote systems.

Telematics found its initial applications in the 1970s and 1980s, with the advent of GPS and cellular technology in vehicles, primarily for tracking and navigation.

The internet underwent rapid expansion in the mid-1990s, significantly impacting the development of telematics technology.

This contributed to its evolution in a major way and today, telematics facilitates control, monitoring, and communication with moving vehicles, enabling the transmission, storage, and receipt of information through communication-enabled devices.

In short, telematics in fleet management is essentially the use of technology to remotely track and manage fleet operations.

The Core Components of Telematics Systems

 What is telematics? A telematics solution combined with vehicle sensors can capture data on vehicle speed, harsh braking, driver's behavior and vehicle location. This type of safety tracking and telematics information can improve driver safety, reduce fuel consumption and overall increase a vehicle's performance.
Telematics combines telecommunications with informatics.

Telematics systems encompass a robust set of components that work together to gather and transmit data. At the heart of these systems is a telematics device or Onboard Diagnostics Device (OBD), which serves as the primary data collector.

These devices, combined with a range of sensors and communication networks, capture telematics data on:

  • Real-time vehicle location

  • Vehicle speed

  • Duration of idling

  • Incidents of harsh braking or acceleration

  • Fuel consumption

  • Vehicle diagnostics and faults

This data is then transmitted to fleet management software applications, typically via cellular networks, enabling insight-driven analytics and reporting.

GPS and Vehicle Tracking

Originally developed for military use in the 1960s, Global Positioning System (GPS) receiver technology became a crucial component for vehicle telematics applications when it was adapted for civilian use.

GPS tracking is a central element of any telematics system, enabling fleet managers to track their fleet assets in real-time.

GPS tracking, in conjunction with wireless communications, enriches the flow of information to and from a vehicle’s computerized systems.

This integration provides organizations with visibility for vehicle tracking and vehicle location.

Telematics, equipped with components such as a black box and GPS receiver, connects to the OBD II or CAN-BUS port, gathering crucial GPS positioning data and enabling tracking functionalities.

Sensors and Vehicle Data

Vehicle telematics systems employ a variety of sensors to gather a wealth of data points for fleet managers, including:

These sensors play an integral role in understanding driver behavior by measuring metrics such as G-force, these sensors can reveal driving patterns and identify hazardous maneuvers such as harsh braking and rapid acceleration.

Furthermore, they can trigger alerts for fleet managers and drivers for maintenance needs when they detect issues like low battery, engine diagnostics errors, or tire pressure discrepancies.

Communication Networks

Cellular networks play an important role in facilitating communication.

Utilizing land-based towers, these networks enable the transmission of data from a vehicle telematics system.

In remote areas, where land-based towers might be scarce, satellite communications come into play. Data is sent to orbiting satellites, reaches a land-based station, and finally, gets to the intended receiver.

The evolution of network technology, marked by the introduction of GPRS and the transition to 3G and 4G networks, significantly improved data transmission speeds and telematics applications.

The advent of advanced networks like 4G LTE and 5G has brought more sophisticated telematics services, such as vehicle firmware updates and multiuser Wi-Fi hotspots, to the fore.

The SIM card and modem within vehicle telematics devices enable communication over the cellular network and facilitate data transmission to centralized servers.

The Evolution of Telematics Technology

gps device platform
GPS tracking enhances fleet visibility and security.

The genesis of vehicle telematics can be traced back to the early 1960s with the development of GPS technology for military and intelligence applications.

By the 1980s, major research programs focused on vehicle telematics, aiming to improve road safety and reduce environmental impacts.

However, the true potential of telematics began to be realized when GPS technology was released for civilian use in 1993, sparking a wave of consumer, enterprise, and fleet telematics applications.

Throughout its evolution, telematics had to overcome numerous obstacles, including:

  • Limited network coverage

  • Slow data transmission speeds

  • High implementation costs

Yet, the affordability and high capacity of modern sensors and devices eventually led to the widespread adoption of telematics solutions. The advent of cloud and M2M technologies revolutionized telematics by enabling:

  • Precise GPS tracking

  • Real-time sensor data reporting

Today, advancements in AI and machine learning have been integrated into telematics, offering deep analytical insights and furthering compliance, particularly with safety protocols and maintenance schedules.

As data security and privacy become increasingly critical, extensive measures are necessary in telematics to prevent data breaches and comply with privacy laws.

The transition away from 3G networks is prompting businesses to upgrade to futuristic telematics solutions, improving cost-effectiveness and long-term sustainability.

BrightOrder’s Telematics Solutions for Fleet Management

GPS and dashcams are some telematics devices installed in many fleet vehicles for identifying a vehicle's location.
Dash cameras deter reckless driving and reduce insurance premiums.

BrightOrder, a leader in the field of telematics providers, offers a diverse range of telematics devices, for fleet vehicles including:

Each telematics device is designed to enhance fleet management by providing comprehensive solutions for tracking, fleet management and maintenance, and navigational information for fleet vehicles.

SHIELD: Stolen Vehicle Recovery Solution

BrightOrder’s SHIELD is a cutting-edge solution designed specifically for the recovery of stolen vehicles. It features:

  • Ultra-low power consumption

  • Deep sleep modes

  • Deeper building penetration for better cellular coverage

  • Quick and simple installation on various assets

SHIELD is particularly advantageous for heavy-duty fleets operating in remote areas, ensuring that you can always maintain a pulse on your fleet’s location and status.

For instance, if a truck carrying valuable cargo is suddenly off-route in the wilderness of Alberta, SHIELD can help pinpoint its exact location for a swift recovery.

Similarly, in the event of theft, SHIELD’s tracking capabilities enable fleet managers to quickly locate and recover the vehicle, often before the perpetrators even realize they’re being tracked.

EMDECS Cloud-based Fleet Maintenance Management

EMDECS is a flagship fleet management solution from BrightOrder; fleet managers can have access to a centralized server that features preventative maintenance, data analysis and service records tracking. It is available in computer systems or mobile devices as long as you're connected to the internet.
EMDECS complements telematics systems by providing real-time maintenance insights and optimized schedules, enhancing overall fleet management efficiency.

In addition to telematics, BrightOrder offers fleet management software, EMDECS, which is a cloud-based solution that provides all-in-one maintenance and management capabilities for heavy-duty vehicle fleets. EMDECS features:

  • Real-time tracking of repair orders including information on parts, labor costs, and current status.

  • Inventory management

  • Dedicated portals for technicians, managers, drivers, and customers

  • Preventive maintenance scheduling

These features ensure seamless communication and efficient operations.

EMDECS is designed to scale to serve different sizes of operations, from small repair shops to national multi-location fleets, and is implemented in a variety of industries.

By providing comprehensive insights, EMDECS works in tandem with telematics technologies to offer a holistic fleet management solution, allowing businesses and fleet operators to make informed decisions, optimize maintenance schedules, and maximize the lifespan of fleet assets.

This synergistic approach combines real-time telematics data with EMDECS’s robust maintenance management capabilities to ensure that fleets operate at peak efficiency.

Key Benefits of Implementing Telematics Systems

a semi truck driving on the road during sunset
Telematics saves costs and boosts operational efficiency.

Implementing fleet telematics systems offers a multitude of benefits and one of the most significant advantages is improved safety.

By incorporating advanced driver assistance systems (ADAS) and providing real-time coaching, emergency alerts, and feedback on driver behavior, telematics systems enhance safety for both drivers and pedestrians.

Beyond safety, one of the many benefits of telematics systems is significant cost savings and by implementing telematics in their fleets, fleet managers can:

  • Monitor fuel consumption and increase fuel efficiency

  • Integrate with electronic work diaries to manage driver hours and vehicle maintenance

  • Ensuring adherence to transport regulations

  • Providing tools for additional training.

Operational improvements through fleet telematics include digitizing fleet management, enhancing productivity, optimizing vehicle maintenance, and facilitating the shift to electric vehicles.

The Future of Telematics Devices and Emerging Trends

A gps system inside a passenger vehicle
The future of telematics holds promises of enhanced AI integration, 5G connectivity, and advanced IoT applications, revolutionizing fleet management.

The future of telematics is brimming with potential and the integration of telematics with the Internet of Things (IoT) and cloud computing has set the stage for more integrated, efficient, and scalable systems, which are set to become fundamental components of smart cities.

Some key advancements in telematics include:

  • AI and machine learning are being incorporated into modern telematics systems, introducing advanced data processing for predictive analytics and better decision-making

  • The use of real-time data to optimize routes and improve fuel efficiency

  • The integration of telematics with other technologies, such as autonomous vehicles and smart infrastructure

These advancements are paving the way for a more connected and intelligent transportation system.

The introduction of 5G technology in telematics is expected to deliver faster data transmission, lower latency, and increased connectivity.

These improvements support of autonomous vehicles and enhance emergency response systems.

Simultaneously, cloud computing and big data analytics offer scalable data storage and sophisticated data processing tools in telematics, which are indispensable for managing large volumes of telematics data generated by telematics devices.

Emerging technologies, alongside collaborative standard-setting efforts between government and private sectors, are set to further revolutionize telematics.

As an integral part of the digital landscape across various industries, telematics is also leading to innovative applications such as targeted digital advertising technology, which utilizes telematics device data to enhance user experiences with relevant content.

Industries Benefiting from Telematics Data

Several industries, including the automotive industry, are reaping the benefits of telematics adoption.

In the trucking and transportation sectors, telematics systems combined with sensors are used to analyze truck idling times, fuel management, and driver performance and adjust usage-based premiums for an insurance company.

The construction industry utilizes telematics to optimize the deployment of equipment, boost site safety, streamline maintenance management, and track lost or stolen assets.

In the oil & gas industry, telematics plays a crucial role in streamlining operations by enabling real-time tracking of vehicles and equipment, ensuring efficient logistics and asset management.

It provides solutions for remote monitoring of fleet operations, optimizing routes for fuel transport, and ensuring compliance with safety regulations in hazardous environments.

No matter what industry you’re in, telematics can help you monitor your fleet at all times.

Get Started with BrightOrder Telematics Provider

Brightorder is a telematics provider that stands out amongst telematics companies. We not only provide telematics devices but also offer fleet management solution software, EMDECS which also features preventative maintenance.
BrightOrder: Telematics Leaders for Today and Tomorrow

BrightOrder is a company with over 25 years of experience in managing Fleet Maintenance for heavy-duty vehicles. We have a proven track record of developing new technologies, ensuring customer success, and providing solutions that are tailored to the operational needs of our customers. Our tools and features enhance operational efficiency and make management tasks easier.

Our flagship software, EMDECS, is an example of the scalability of our solutions. It can accommodate the needs of small repair shops to national multi-location fleets. Our solutions can seamlessly integrate with other business applications, making BrightOrder a preferred choice for many.

We value building personal client relationships, and our customer service team is based in North America. We provide clear points of contact and multiple channels of support. Our dedication to responsive customer service is evident in our commitment to our clients.

When choosing a telematics provider like BrightOrder, it’s essential to consider comprehensive service and support that aligns with your unique fleet requirements, beyond just the costs involved.


To summarize, telematics stands at the intersection of telecommunications and informatics, transforming the way we interact with vehicles and remote systems.

Its applications range from fleet management to vehicle diagnostics, providing insights that drive efficiency, safety, and cost savings.

With its roots in GPS and cellular technology, telematics has evolved significantly, integrating advancements such as IoT, AI, and machine learning.

Industries across the spectrum are harnessing the power of telematics, with providers like BrightOrder leading the way in offering innovative, scalable, and customer-centric solutions.

As we look to the future, the role of telematics is set to become even more integral, shaping smart cities and revolutionizing the digital landscape across industries.

Frequently Asked Questions

What is telematics in a vehicle?

Telematics in a vehicle refers to the use of technology to monitor, gather, and process information such as GPS location, vehicle diagnostics, and maintenance needs, providing valuable data for fleet managers, owners, and logistics. It is especially useful for monitoring the movements of cars, trucks, and other assets, improving efficiency and safety on the road.

Is telematics the same as GPS?

Telematics is an all-encompassing technology that marries real-time vehicle diagnostics with GPS-based location tracking, offering a holistic view of fleet operations that GPS alone can’t provide.

It’s like having a digital co-pilot that not only tells you where you’re going but also how your vehicle is performing every step of the way.

What does a telematics system do?

A telematics system uses GPS technology and onboard diagnostics to monitor and track the movements of vehicles and other assets, providing valuable data for analysis and management.

What is EMDECS?

EMDECS is BrightOrder’s flagship heavy-duty vehicle Fleet Maintenance Management software, designed to streamline and optimize fleet maintenance operations.

To stay updated on BrightOrder and learn more about telematics systems, be sure to follow us on LinkedIn.

Subscribe to our
Weekly Newsletter

Sign up for our weekly newsletter to receive our latest blogs, updates and more!

Recent Posts
Receive the latest news

Subscribe To Our Weekly Newsletter

Receive the latest news

Thank you for Signing Up!