Revolutionizing the Future of Fleet Maintenance with Artificial Intelligence


The only Pre-Highway AI Solution on the Planet

If you knew what was going to fail before it fails, would you do something about it? And should the answer be yes, then the next question is when? While there are many on-highway solutions that help detect on-highway problems – OnCommand, TruckTech+, and SmartLinq just to name a few- no one has brought to market AI that specifically targets pre-highway prevention. By the time on-highway systems are safely bringing vehicles off the road, it’s already too late. Why don’t we solve the problem with our pre-highway solution instead? 

Introducing EMDECS, the only AI-Assisted Fleet Maintenance Management product in the world.

Understanding AI

The genesis of our work was inspired by the opening minutes of the 2002 classic “Minority Report". Would it be possible for us to determine when equipment might fail before it fails? And it has been this thought and idea that has driven our work to deliver a purpose built AI platform.

But what does AI really mean for our industry? While many may associate AI with automation of jobs, Tesla’s self-driving cars or IBM’s Watson, what BrightOrder is creating is altogether different. We aren’t trying to mimic human characteristics, we’re trying to embolden human decisions.

Engineered with Purpose

The future of an industry isn’t realized overnight. BrightOrder’s patent-protected AI Technology has been a decades-long development built with you, the user, in mind. Years of work have gone into getting the right advanced Ph.D. level engineering models embedded in our application. It has been a massive undertaking to change our screens to capture the right data and find the right way to produce meaningful AI results. While other vendors are looking to add AI on their platforms, we’ve been engineering and embedding our approach for a very long time. Since our work is focused on pre-highway, a deeper level of work is required to achieve this goal beyond just on-highway sensors and operational baselines.

6M+ Pieces of Equipment

25M+ Repair Orders

65M+ Service Events

88M+ Part Replacements

Our Approach

To truly deliver meaningful AI results, you need to start with the end user in mind. You need to capture the right data, in the right ways, to get AI results that work. Hence, our AI solution starts by getting the technician experience correct.

We started with familiarizing ourselves with the advanced Ph.D. level engineering models needed to elevate our industry and centred our software around this ultimate goal. AI does not work well unless your application was purpose built. Imagine how hard it is to fit ugly data to get results vs. our approach to get beautiful AI enabled data. 

Ultimate Results

When applied properly, AI will elevate your fleet in ways you’ve never imagined. Consider the value of having “Early Failure Detection" before your vehicle leaves the yard; how this reduces the workload of business units that deal with on-highway failures; how AI brings together Preventive Maintenance optimization and campaigns to maximize the use of out-of-service windows; getting to demand based inventory management instead of archaic history based models; drastically improving your maintenance budget process by knowing MTTF at the part level; and ultimately helping you with equipment choices from specification to remaining life.

In the near future, AI-Assisted Maintenance practices will be the expectation. Those without AI will be left behind. 

Implementing the Best Maintenance Strategy

You need to have both on-highway and pre-highway solutions in place. As a fleet manager, having the best “Connected" OEM or After-market diagnostics solutions is no longer an option; it’s a requirement. At least, if a vehicle is going to fail, fail safely.

No amount of pre-highway work will ever bring you to the levels of road safety and immediate driver feedback that these systems provide. At the same time, implement our EMDECS AI to influence your pre-highway prevention activities. Create optimized campaigns and PMs with our AI predictions.

Ultimately, combine both your on-Highway sensor data with our EMDECS AI to bring the best of both worlds together. On-highway systems can’t improve uptime and only pre-highway intelligence can achieve this.


If your fleet is over 5,000 vehicles, and you bulk buy the same set of replacement tractors, trailers and dollies on an annual basis, then contacting us is a no-brainer. With our patent protected work, we’re the only ones that can embed AI at the core of our work. 

Our operations span the globe including clients and partners throughout North America, UK, Europe, Australia, and Asia. We have offices in Canada, the United States, UK, Europe and Asia.

6450 Kitimat Road Mississauga, ON L5N 2B8 Canada

1 (888) 205-8817

1 (905) 501-0911